Privacy Policy

WorkClaimsHelp.com (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our claim assistance platform.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as information collected automatically when you visit our website.

Information you provide:

• Your full name, phone number, email address, and state of residence
• Details about your workplace injury, including how it occurred, the date, and any medical treatment you have received
• Any additional information you choose to share through our contact forms or communications

Information collected automatically:

• IP address, browser type, operating system, device type, and screen resolution
• Pages visited, time spent on pages, referring URL, and interaction data
• Cookies and similar tracking technologies (see Section 8 for more details)

2. How We Use Your Information

We use the information we collect for the following business purposes:

• To evaluate your claim and match you with appropriate legal advocates, medical professionals, or claim specialists from our partner network
• To share your information with our network partners so they can assess your case and offer their services
• To communicate with you about your request, the status of your case, and follow-up needs
• To improve our website, service offerings, and user experience
• To comply with legal obligations and enforce our Terms of Service
• To detect, prevent, and address fraud, unauthorized activity, or security issues

3. Legal Basis for Processing

We process your personal information based on your explicit consent, which you provide by submitting your information through our website. You have the right to withdraw your consent at any time by contacting us. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• With network partners: We share your information with legal advocates, medical providers, claim specialists, and insurance professionals who may be able to assist with your claim. These partners are contractually obligated to use your information only for the purpose of evaluating and assisting with your claim and to maintain its confidentiality.
• With service providers: We engage third-party vendors who help us operate our website, process data, send communications, and analyze usage. These providers are bound by data processing agreements that require them to protect your information.
• As required by law: We may disclose your information if required to do so by law, court order, subpoena, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Generally, we retain data for a period of three years following your last interaction with our services, unless a longer retention period is required by law. When we no longer have a legitimate business need to retain your data, we will securely delete or anonymize it.

6. Your Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

• Right to know: Request information about the categories and specific pieces of personal information we have collected about you
• Right to access: Request a copy of the personal information we hold about you
• Right to correction: Request that we correct any inaccurate or incomplete personal information
• Right to deletion: Request that we delete your personal information, subject to certain legal exceptions
• Right to opt out: Opt out of the sale or sharing of your personal information for cross-context behavioral advertising (we do not engage in such practices)
• Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights

To exercise any of these rights, please contact us at privacy@workclaimshelp.com. We will respond to your request within the timeframe required by applicable law. California residents may have additional rights under the California Consumer Privacy Act (CCPA).

7. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL) and at rest, access controls, and regular security assessments. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device by your web browser. We use:

• Essential cookies: Necessary for the proper functioning of our website
• Analytics cookies: Help us understand how visitors interact with our site

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it promptly. Please contact us if you believe a minor has submitted data to our platform.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of material changes by posting the updated policy on this page with a new effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data practices, please contact us:

WorkClaimsHelp.com
Email: privacy@workclaimshelp.com